Work Experience

RF Systems and Fiber Optics Technical Trainer

Quality Communications | Las Vegas, NV
2022-Present

    At Quality, I am the lead trainer and a member of leadership. I am the company's primary point of contact for Exfo, Viavi Solutions, CATV Training Institute, and more. I manage all email creation, distributions, troubleshooting, etc. I also assisted in creating the company website. Some more of my tasks and accomplishments are below.

  • Created a program to streamline the hiring and training process
  • Trained on mechanical fiber optic splicing, installation, and troubleshooting
  • Trained micronode installation and maintenance
  • Trained Ethernet, TIA standards, switching
  • Multimode fiber
  • GPON (Glass Passive Optical Network)
  • RFoG (Radio Frequency over Glass)
  • RF Systems
  • Ingress/Egress Mitigation

Commercial/Residential Installation Technician

Spectrum | Fort Worth, TX
January - December 2022

  • Installed Spectrum cable services in commercial and residential settings
  • Provided training in all cable services including cable TV, wireless networks, and VoIP
  • Router configuration
  • Assigned static IP addresses and provided subnet masks, network IDs, and DNS information

Broadband Cable Technician Team Lead

Cox Communications - Acecomm | Las Vegas, NV
June 2021 - January 2022

  • Led a small team of technicians
  • Provided training in coax, fiber optics, and home security
  • Troublshooting and installing all services including coax, VoIP, fiber optics, home automation, and home security

Broadband Cable Technician

Cox Communications - ITG | Las Vegas, NV
November 2020 - June 2021

  • Led a small team of technicians
  • Provided training in coax, fiber optics, and home security
  • Troublshooting and installing all services including coax, VoIP, fiber optics, home automation, and home security